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Your business is your top priority and at best cyber attacks are just a distraction and at worst they can cripple your operation. There is no such thing as unbeatable security and breaches occur, even the most well-managed and protected businesses. When the worst does happen, it’s often how you respond that determines the ultimate impact and our incident response service is here to guide you through the process, limit further damage, recover and get you back online to business as usual.

Wizard Cyber has a dedicated incident response team available 24/7 to help you quickly investigate and thoroughly remediate attacks, so you can get back to what matters most in your business.

We host a 24/7 helpline to answer your cyber security incident questions and concerns and we will advise if we fell you require that extra step of our onsite service.


Incident Response Management

Get back up and running fast

You know the right response to a breach is critical, but devising a containment plan, fixing the problem, recovering systems and maintaining business continuity is a resourcing nightmare. Coupled with the need to simultaneously limit damage through communication and reporting, responding to a breach is a daunting prospect. Our Incident Response Service helps you to mitigate risks that might otherwise may prove very costly.

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Mitigate Risks

Proven methods identify and mitigate economic, public relations and legal or regulatory risks.


Fast Incident Response

Manage and respond to high-consequence incidents fast to minimize the impact of a breach.


Multi-skilled Team

Get access to the right expertise needed to support executive, business and technical leaders.


Flexible Service

Available as a retained or on demand service, on an ad-hoc emergency call-out basis.


Comprehensive Support

Assistance with forensic analysis, incident containment, communication and reporting


Actionable Advice

Get conclusions and recommendations for incident and response management in the future.

Minimise impact of a breach

Get vital expertise and help managing and responding to high-consequence incidents when you need it most with our Incident and Response Management service. We respond fast to minimise the impact a breach event has on your business. Our experts will determine the best recovery strategy and support you with communication and reporting.

Incident Response Service Common Questions

Here are some questions we are often asked to help you decide.

How quickly will you be able to recover my systems?

Wizard Cyber will investigate a suspected incident and provide remediation advice for your business, including how to effectively disclose a breach to your customers.

I am not a customer, can you help?

Wizard Cyber always prioritise incident response activities due to the time sensitive nature of these attacks, for all our customers, both existing and new. We have a dedicated Incident Response team available to assist.

Will you find out what happened?

Wizard Cyber will produce a timeline of events that occurred that will provide insight into the attack. This will support the conclusions drawn about the suspected activities of an attacker.

Will you be able to recover the data?

The ability to recover data depends on lots of factors and heavily depends on the original issue. If the data recovery is a priority please mention this during initial communication with us.

What happens after the problem has been resolved?

We will support your business in preventing similar attacks from responding, firstly by taking a preventative approach with vulnerability scanning, penetration testing and finally security assessments. 

Can you advise on recovery strategy? 

Wizard Cyber will provide advice and support to prevent incidents from occurring in the future which includes how to respond and the processes to follow when you face another cyber attack. We use “when” because it is inevitable that an attack will eventually find its way through.

If you have any further questions regarding Incident response management, please contact us via email info@wizardcyber.com or 0333 311 0121 

Why Wizard Cyber Incident Response Service?

Security breaches are going to occur and even in the most well-managed and locked down environments. When this breach does happen it all depends on your response and actions that follow that will ultimately determine the impact of the incident.

If you are going to make the right decisions while under real pressure you need to have expert advice available instantly that can talk you through the initial crucial steps. It’s our business to provide customers this level of support and we will make the process as quick and painless as possible.




Current Security Environment

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Take a look at our CYBERSHIELD – Managed Detection & Response services.