Service
Delivery Manager

Join the Innovation Frontier at Wizard Cyber Wizard Cyber are an international cyber security MSSP based in the UK and with a regional office in Amman The Amman office covers administrative duties and 24/7 Security Operations Center we specialize in the provision of advanced threat detection and response systems combined with a unique outsourced management service that monitors your security on a 24/7 basis. The Role The Channel & Partner Manager will build and promote Wizard Cyber’s position as one of the global MSSP leaders in Cyber security with emphasis on the Microsoft Security Portfolio, specifically through the Regional Partner community in the US, UK, GCC & APAC territories. Must be a key contributor to the regional partner growth and subsequently the overall success of new end customer acquisition with the regions specified, working with regional partners. Accountable for managing all aligned, Channel partnerships within the guidelines of Wizard Cyber’s channel programs, leading new business development and successfully developing alliances with key solution provider accounts. Reporting to the Global Director of Enterprise Sales with daily, weekly and monthly collaboration and building a channel first approach strategy. Responsibilities:

• Build a channel strategy to attract new partners to resell the Wizard Cyber portfolio of services.
• Manage aligned Channel partners in each region, a mixture of more established, focus partners and targeted growth partners.
• Provide onboarding program and maintain ongoing sales activities with the partner community
• Manage and drive opportunity for new logo acquisition with key named partners, ensuring delivery against a predefined set of goals and business targets per named partner.
• Manage partner set by measuring results v targets and make operation decisions to change partner status if appropriate.
• Support Direct Touch account team in all regions with partner alignment and operational efficiency.
• Support delivery of Wizard Cyber lead generation campaign initiatives, partner lead generation initiatives and manage lead follow up with Direct touch team.
• Assist with building marketing plans to drive incremental sales pipeline and revenues with development funds to drive end user lead creation.
• Act as key channel specialist to regional sales team within regions.
• Provide channel coverage for the regions.
• Support with new Wizard Cyber services in front of partners.
• Travel as necessary within your territory and to company-wide meetings.

Requirements:

• English needs to be excellent as channel partners will be English speaking
• 5+ years sales management (Channel preferred) in IT networking or IT security
• Experience in building business and marketing plans with partners
• Sales driven personality
• Experience in delivering sales trainings to partners
• Experience in working in a fast pace changing environment with revenue responsibilities
• Excellent communication and presentation skills, patience and self-organizational skills
• Excellent balance between strategic and tactical capabilities
• Highly motivated and able to work independently
• Proven experience selling complex enterprise software in an indirect IT sales company
• Competitive, Self-starter, with problem solving skills
• Ability and willingness to travel
• College or University degree preferred

Benefits:

• Work on challenging and impactful projects that make a difference
• Competitive salary and benefits package
• Opportunity for professional growth and development
• Collaborative and supportive work environment

Working Hours: Full-time: 8:30 AM to 5:30 PM, Philippines time Monday-Friday