Contact
Talk to someone
Talk to someone
who works in the SOC.
Not a form that disappears into a CRM. Tell us what you run and what worries you about it, and the reply comes from somebody who can answer the technical question rather than book a call to arrange another call.
- Phone, UK 0333 311 0121
- Phone, US +1 929 352 1739
- Email info@wizardcyber.com
Send us a message
In an incident
If it is happening now,
If it is happening now,
phone. Do not use the form.
A form is the wrong tool when the clock is running. Call, and say at the start that it is a live incident.
- Already a customer
- Use the escalation path agreed at onboarding and the named contacts on it. That is the fastest route into your own SOC queue, and it reaches people who already know your estate.
- Not a customer yet
- Call and say it is a live incident. Our incident responders are on shift in all three SOCs at every hour, so there is no out-of-hours version of this answer.
- What we will ask
- What you are seeing, when it started, what is affected, what you have already done, and who can authorise action on your estate.
Partner enquiries
MSPs and resellers.
If you want to sell a SOC without building one, that is a different conversation and a different team. Use the form and say "partner" in the message, and it routes to them rather than to the SOC.
Where we are
Multiple SOCs,
Multiple SOCs,
and offices around them.
Each security operations centre is manned around the clock in its own right.