We are not an AI company that found security recently. We ran a security operations centre first, wrote the procedures that made it good, and then built the platform that executes them.
The usual story in this market is a platform looking for an operation. Ours is an operation that got tired of doing the same investigation by hand.
We have run Microsoft Sentinel for customers since 2019. Over those years our analysts wrote the triage procedures, the escalation logic and the standards that a good investigation has to meet, because there was no way to run a 24/7 queue without them.
That is the part that cannot be bought. A platform can be built in a year. The judgement about which questions to ask of an alert, and when an answer is not good enough yet, takes as long as it takes and only comes from doing the work.
The agents do not improvise a methodology. They run ours.
Not a research project. Each agent exists because a specific job in our own SOC was being done well by people and being done too slowly to keep up.
Written by our analysts over years of production Sentinel work. They describe what to establish about an incident, not which console to establish it in.
One agent per SOC function, the way a real SOC is staffed, each with a defined scope, its own scoped tools and an escalation path it cannot route around.
The completeness gate exists because automated investigations have one failure mode: they find an explanation that fits and stop. It audits the work for gaps before anything closes.
A senior analyst signs every customer-facing decision. That is the default on the managed service rather than an upgrade, and it is the point rather than a limitation.
Multiple security operations centres, with further offices in the UK, the USA, Pakistan and Kuwait. Every SOC is online around the clock.
It is deliberately not a follow-the-sun model. Each SOC is staffed at every hour rather than covering its own daylight and handing over, so cover does not depend on which part of the world happens to be awake.
On shift in all three, at every hour: senior analysts, L3 analysts, incident responders and AI developers. That last one is unusual and it is the point — when an investigation needs a tool that does not exist yet for a customer estate, the people who build it are already at work.
Measured across our own SOC, not quoted from a datasheet.
With all four security specialisms inside it. Microsoft awards these against delivered customer outcomes and certified staff, not against a marketing spend.
Five Solutions Partner designations in total, and Microsoft Sentinel in production since 2019. Those are the credentials we hold and publish; we do not claim compliance certifications we cannot evidence.
Every engagement has named contacts with a defined escalation path, so the person you reach in an incident is not meeting your estate for the first time.
Ghofran is the first point of contact for the SOC, the platform and our managed services. Tell her what you run and what worries you about it, and she will bring the right engineer into the conversation rather than sending a proposal.
Aysheh runs our Microsoft partner engagements. She will work out which of the six workshops fits what you are trying to find out, handle the funding with Microsoft, and get it in the diary. It costs you nothing either way.
We run a 24/7 security operations centre and the agentic platform it operates on. Detection and response is the core; around it sit OT security, offensive testing, risk and compliance, and consultancy. All of it is delivered by the same analysts through the same escalation path.
Yes. Wizard Cyber is a Microsoft Solutions Partner for Security holding all four security specialisms — Cloud Security, Identity and Access Management, Threat Protection and Data Security — and holds five Solutions Partner designations in total.
In production for customers since 2019. The triage and escalation procedures CYBERSHIELD AI executes are the ones our analysts wrote over those years, which is the reason the platform exists at all.
We run several, and we do not publish which countries they are in. What matters to the cover you get is that each one is manned around the clock rather than covering its own daylight, so an incident is picked up by people already on shift rather than depending on which region is awake. Our offices — the UK, the USA, Pakistan and Kuwait — are listed on the contact page.
Yes. CYBERSHIELD AI is our own, built in-house from the procedures our SOC was already following. It is not a third-party product resold under our name, which is why we can build tooling to fit a customer estate rather than waiting for a vendor to.
A demo against your own scenarios rather than a canned one, with an analyst rather than a salesperson. Nothing is deployed and nothing is priced before the scope is agreed in writing.
