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West Kent Housing is a prominent non-profit organization dedicated to providing affordable homes and fostering thriving communities in Kent. With a legacy of 30 years of prioritizing residents’ needs and community well-being, West Kent Housing envisions a prosperous and sustainable society where everyone has access to affordable housing and opportunities for growth. Recognizing the increasing cybersecurity threats facing the non-profit sector, West Kent Housing took proactive steps to safeguard its operations and data integrity.
As a leading provider of affordable homes, West Kent Housing operates in an environment where cyber threats pose significant risks to its mission and operations. Concerns about previous cyber attacks within the industry raised awareness of the organization’s vulnerability to potential breaches and data compromises. With 500 employees and a commitment to serving the community, West Kent Housing faced the challenge of ensuring the security of sensitive information and maintaining operational continuity amidst evolving cyber risks.


In response to the cybersecurity challenges, West Kent Housing embarked on Project Soteria in 2023, aiming to strengthen its cybersecurity systems and processes. As part of this initiative, the organization partnered with Wizard Cyber, a trusted cybersecurity provider, to procure a 24/7 Security Operations Centre as a Service (SOCaaS) and implement Sentinel’s Security Information and Event Management (SIEM) system with Defender for endpoint attack reduction. The partnership with Wizard Cyber enabled West Kent Housing to leverage advanced threat detection and response capabilities, tailored to the organization’s specific needs and operational environment.


The collaboration between West Kent Housing and Wizard Cyber yielded significant improvements in cybersecurity resilience and threat mitigation. By implementing Wizard Cyber’s Managed eXtended Detection and Response (MXDR) service, West Kent Housing achieved the following results:
Additionally, West Kent Housing’s commitment to cybersecurity excellence, reinforced by the partnership with Wizard Cyber, was recognized with the Gold Award for Cybersecurity at the inaugural Housing Technology Awards 2024. This prestigious recognition reflects the organization’s proactive approach to cybersecurity and its dedication to protecting residents’ interests and ensuring operational resilience in the face of evolving cyber threats. The success of Project Soteria serves as a testament to West Kent Housing’s unwavering commitment to cybersecurity best practices and underscores the importance of fostering a culture of cybersecurity awareness within the organization.

West Kent Housing Association’s partnership with Wizard Cyber has proven to be a transformative step in their cybersecurity journey. By implementing advanced MXDR solutions and a 24/7 SOC as a Service, they have successfully enhanced their threat detection and response capabilities, ensuring the security of their operations and the protection of sensitive data. This collaboration not only fortified their cybersecurity posture but also set a benchmark for excellence in the housing sector. West Kent Housing continues to lead by example, demonstrating the critical importance of proactive cybersecurity measures in safeguarding the mission and values of non-profit organizations.


Before partnering with Wizard Cyber, Synergy’s in-house team of analysts were becoming overwhelmed with the number of alerts generated by the system
Instead of expanding their team and investing further resources in this area, Synergy turned to Wizard Cyber’s team of Microsoft-certified experts
They improved the functionality of Synergy’s Microsoft Azure Sentinel environment, provide 24x7x365 support and monitoring through their global SOC infrastructure, and ensure that their environment is configured correctly
Explore additional real-world examples of how organizations address security and technology challenges with our expertise.

